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How loterianj Handles Your Personal Information

This page lays out exactly what data we collect when you open an account, fund it through PayPal, Venmo, or Play+, and move through the lobby — and what we do with it.

Account data protectionPayPal & Venmo transaction privacyPlay+ prepaid card data handlingCookie controls availableContact us to request your data
loterianj How loterianj Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Security practices at loterianj are built around the reality that your account holds payment data tied to PayPal, Venmo, and Play+ wallets. SSL encryption covers every data transfer between your browser or mobile app and our servers. We apply session timeout controls and OTP verification on login so that even if your password is compromised, account access requires a second confirmation step. Data we no longer need for compliance or fraud-prevention purposes is deleted on a rolling schedule, not held indefinitely.

Encryption in Transit

All data moving between your device and our platform — including PayPal deposit flows — is encrypted via SSL. No payment credential travels in plain text at any point.

Cookie Controls

We use functional cookies to keep your session active and analytics cookies to understand how the lobby is used. You can adjust non-essential cookies from the preferences panel in your account.

Data Retention Policy

Account records are kept for the period required by applicable state regulations. Once that window closes and your account is inactive, personal data is removed from live systems.

Third-Party Sharing Limits

We share data only with identity verification partners, payment processors like PayPal and Venmo, and state regulators where required. No data goes to advertisers or data brokers.

PRIVACY CONTACT

Reach Us About Your Privacy

If you want to review the data we hold on your account, submit a correction request, or ask about how a specific PayPal or Venmo transaction was recorded, our support team handles privacy inquiries directly. Reach out through any of the channels below and include your registered account email so we can locate your record quickly.

Live Chat Open the chat widget from your account dashboard to reach a support agent for privacy questions, data access requests, or account security concerns.
Email Support Send privacy inquiries to our support address from your registered email. Include your account ID and we'll respond with your data summary or next steps.
Account Settings Some data controls — like cookie preferences and marketing email opt-outs — are available directly inside your account settings without contacting support.

Common Questions About Your Privacy at loterianj

These are the questions we hear most often from account holders in Chicago and elsewhere who want to understand exactly how their data is used, stored, and protected.

We collect your name, date of birth, residential address, and a government ID image for identity verification. Your email and a device identifier are also recorded at registration.

No. When you pay through PayPal or Venmo, we receive only a transaction reference from the processor. Your login credentials and account balance with those services stay on their servers, not ours.

Email support from your registered address or open a live chat and ask for a data subject access request. Include your account ID and we'll compile your record within the timeframe required by applicable law.

You can request deletion of personal data not required for legal or regulatory compliance. Some transaction records must be retained under state law; we'll tell you exactly what can and cannot be removed.

Location is checked to confirm you are in a state where access is permitted under local law. We do not track your precise GPS path — only enough to confirm state-level eligibility at login.

We share data only with identity verification services, payment processors such as PayPal and Play+, and state regulators where required. We do not sell personal information to marketers or data brokers.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.